Returns and Refund Policy
Returns and Refund Policy
Effective Date: 15th July 2025
Website: https://tshirt-store.in
At [T-shirt store.in], customer satisfaction is our top priority. As most of our products are made-to-order or customized specifically for each customer, we follow a strict no return and no refund policy, except in specific cases as mentioned below.
1. No Returns or Exchanges
All purchases made through our website are considered final. We do not accept returns or exchanges unless the item received is damaged, defective, or incorrect.
We do not issue refunds or accept returns in the following cases:
- Buyerβs remorse or change of mind after placing the order
- Delays in delivery due to courier services, weather, or other external factors
- Incorrect size selection or input errors made by the customer
- Color variation between screen and final product
2. Cancellation Policy
You may cancel your order within 1β2 hours of placing it. After this window, your order enters our fulfillment or printing process and cannot be canceled or changed.
For cancellation, contact us immediately via:
π§ linesanddesignsjalgaon@gmail.com
π +91 97646 87123
For more on order modifications, visit our Terms and Conditions.
3. Refund Eligibility
Refunds or replacements are only offered in the following situations:
- Product received is defective or damaged
- There is a manufacturing error or a misprint
- You receive a product different from what you ordered
To request a refund or replacement:
- Contact us within 24 hours of delivery.
- Provide your order number, a brief explanation, and clear photos of the issue.
- Our team will verify and respond within 48 hours.
- If approved, we will either issue a full refund or ship a replacement at no extra cost.
4. Refund Processing Time
If your refund is approved:
- It will be initiated within 7β10 business days
- The refund will be made to your original payment method
- Bank processing times may vary depending on your provider
5. User-Generated Designs
For custom-designed items uploaded by users, we do not offer refunds for:
- Spelling errors, poor image quality, or incorrect content provided by the user
- Misalignment or print issues due to low-resolution uploads
- Please review your designs carefully before confirming your order.
6. Warranty on Products
We offer a 50-wash durability warranty on all our apparel. For concerns regarding product lifespan, reach out to us with proof of issue.
7. Shipping-Related Concerns
All orders are dispatched within 24 hours. Delivery typically takes 5β6 days depending on your location.
For more info, visit our Shipping Policy.
10. Contact Us
Tshirt Store
Ashish A. Prabhudesai
Bilvadal, Plot No.31, Prabhudesai Colony,
Near Shantiban Appt., Jalgaon, Maharashtra – 425001
π§ linesanddesignsjalgaon@gmail.com
π +91 97646 87123
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